Privacy Policy

Effective Date: September 22, 2025

Welcome to Rental Exams! We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information in relation to our website https://rentalexams.com, mobile application, and any software provided on or in connection with Rental Exams services (collectively, the "Service"), and your choices about the collection and use of your information.

1. Information We Collect

a. Information You Provide

  • Contact Information: We collect information such as your name, email address, mailing address, and phone number when you register, fill out a form, or otherwise correspond with us.

  • Payment Information: If you make a payment to Rental Exams, we collect personal information necessary for the transaction. This information may include your payment card number, security code, expiration date, billing address, and other related information.

  • Property Information: We collect information related to the properties you manage, including location, property type, and other related details necessary for conducting inspections.

b. Information We Collect Automatically

  • Log Information: We gather certain information about your use of our Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.

  • Device Information: We may collect information about the computer or mobile device you use to access our Service, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

  • Location Information: We may collect information about the location of your device if you consent to the collection of this information.

  • Cookies and Tracking Technologies: We may use cookies, pixels, and similar tracking technologies to understand how visitors use the Website, measure the effectiveness of our marketing, and improve user experience. You can set your browser to refuse cookies or indicate when a cookie is being sent.

c. Tenant Information

  • Tenant Contact Information: We collect contact information of tenants, such as names, email addresses, and phone numbers, which you provide to us. We collect this information to facilitate our inspection services and ensure effective communication between all parties involved. Please note that it is your sole responsibility as the landlord to obtain consent from your tenants before you share their contact information with us. Rental Exams relies entirely on your representation that you have obtained such consent and is not responsible for verifying it.

2. How We Use Your Information

  • To Provide and Improve Our Service: To conduct inspections, provide reports, manage accounts, and respond to inquiries.

  • Communication: To communicate with you about services, offers, promotions, rewards, and events offered by Rental Exams and others, and provide news and information we think will be of interest to you.

  • Safety and Security: To ensure the integrity and security of our service.

  • Aggregated and Anonymized Data: We may use inspection results and related information in an aggregated and anonymized form. This means the data is combined with other data and stripped of names, addresses, phone numbers, and other personal identifiers. Aggregated and anonymized data may be used for purposes such as improving our services, analyzing rental housing trends, or producing reports for business or research use.

3. Sharing of Information

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Rental Exams, act in urgent circumstances to protect the personal safety of users of the Service, or protect against legal liability.

  • We do not sell or share personal information with third parties for marketing or advertising purposes. If our practices change in the future, we will update this Privacy Policy and provide you with the ability to opt out, as required by applicable law.

4. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Your Rights

You may request access, updates, or deletion of your personal information by contacting us at support@rentalexams.com.

6. Changes to Our Privacy Policy

Rental Exams may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material way, we will let you know and update the 'effective date' at the top of this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@rentalexams.com.